Responsible Gambling

Last updated: 06/10/2023

Please read this information carefully for your own well-being.

Www.clubdeluxe.net is operated by SoftClub N.V., located at Zuikertuintjeweg Z/N Landhuis Zuikertuintie, Curacao. Company Registration number 161730.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have the meanings defined under the following conditions.

The following definitions will have the same meaning regardless of whether they appear in singular or plural form.

Definitions

For the purposes of these Terms and Conditions:

Account refers to a unique account created for you to access our Service or parts of our Service.
Company (referred to as "the Company", "We", "Us", or "Our" in this Agreement) refers to SoftClub N.V.
Service refers to the Website.
Website refers to www.clubdeluxe.net.
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Responsible Gambling

For the majority of our users, gambling is a form of entertainment, fun, and excitement. However, we also recognize that for some users, gambling can have negative consequences. Pathological gambling has been recognized as a serious condition in medical science for many years.

Since our first day of operation, we have been mindful of this issue and have made efforts to assist. Under "Responsible Gambling," we understand a series of measures that a gambling provider can take to reduce the likelihood of negative consequences. If they do occur, we also take active steps to address them.

The most important tool in preventing the negative effects of gambling is knowledge and education about the risks of gambling. This helps support our users' self-control, ensuring they do not suffer from harmful consequences.

Information and Contact

Our Support team is available to help you via email at any time, at no additional cost:

Email: [email protected]

Our Support team will, of course, not disclose any information about you to anyone without your consent.

Additionally, you can take a self-assessment to determine if you may have a gambling problem at: https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/. You can also find further information on gambling addiction at: https://www.begambleaware.org/safer-gambling/.

Helpful Tips for Responsible Gambling on YOUR-WEBSITE

We recommend considering the following tips before you begin gambling to ensure that it remains enjoyable and free of negative consequences:

Set a deposit limit: Before you start gambling, consider how much you can afford to spend based on your financial situation. Play with money that is meant for fun and entertainment.
Don’t try to win back losses at all costs: Avoid taking huge risks to recoup any losses. Play for entertainment, not to earn money.
Set a time limit: Set a time limit for your gambling and stick to it. Remember, gambling should complement your other hobbies, not become your sole activity.
Play smart: It’s best not to play when you are overly stressed, depressed, or under significant pressure. Additionally, avoid gambling when you are under the influence of drugs, alcohol, or medication.
Take breaks: If you feel tired or are losing concentration, take regular breaks.
Only one account: To help you keep track of your time and spending, we highly recommend creating just one account per person.

Minor Protection

To use our Service, you must be 18 years or older. To avoid misuse, keep your login details secure and out of reach of minors.

We recommend using filter programs to prevent minors, especially children, from accessing content online that may not be appropriate for them.

For parents, we suggest a list of internet filters to help them protect their children from inappropriate content: https://famisafe.wondershare.com/internet-filter/best-internet-filters.html.

Self-Exclusion

If you have been diagnosed with a gambling addiction or wish to stay away from gambling for any other reason, we are here to help you avoid anything that could be harmful to you. Self-Exclusion means voluntarily excluding yourself from all gambling services for a specified period. This exclusion cannot be undone during that time.

If you wish to self-exclude, please contact our support team and specify a time period between 6 months and 5 years. Our support will also explain the steps and what is required from you.

Email: [email protected]

Please note that Self-Exclusion is permanent for the chosen time span and cannot be undone for your protection.

During Self-Exclusion, you are not allowed to create a new account, and any attempt to do so will violate our Terms of Service and may result in a permanent ban of your original account.